Grand Rapids Housing Commission
Employment Opportunity

Housing Choice Voucher (HCV) Coordinator

Posting date: April 30, 2024

Starting hourly rate: $25.41 - $26.96, plus benefits

Job Overview

The Housing Choice Voucher (HCV) Coordinator is responsible for planning, developing, implementing, maintaining, evaluating and overseeing programs to increase the economic self-sufficiency of program participants. This position contributes to the agency receiving a satisfactory rating on HUD agency scoring systems.

Duties and Responsibilities Include:
  • Answers inquiries and provides customer service to clients, landlords, agencies and the general public. Also answers inquiries regarding policies and practices associated with Housing Choice Voucher and Low-Income Housing Tax Credit, Multi-Family and Moderate Rehabilitation programs.
  • Initiates and processes annual and interim recertifications for residents participating in the Housing Choice Voucher (HCV), Rental Assistance Demonstration (RAD), Veterans Affairs Supportive Housing (HUD-VASH), Foster Youth to Independence (FYI), Mainstream, Low-Income Public Housing Tax Credit, Project-Based Voucher, Family Self-Sufficiency, Homeownership and Emergency Housing Voucher (EHV) programs. Meets with clients to update and revise client/landlord information, adjust rent, complete required certification and recertification paperwork, and review required regulations and family responsibilities.
  • Coordinates Background information checks of families to be recertified. Performs final eligibility verifications.
  • Collects, reviews, evaluates and verifies documents and information to calculate rent for interim recertification and move-in. Explains rent calculation to tenants and assists with the completion of recertification materials as necessary. Prepares and sends appropriate notices of rent adjustments in accordance with HUD regulations.
  • Associate’s degree in social services, human services, business administration or closely related field.
  • One year of relevant experience plus three years of experience in the housing or social services field, or equivalent combination of education and experience.
  • Working knowledge of federal, state and local laws, rules and regulations and Commission policies and procedures pertaining to HCV and Special Programs.
  • Thorough knowledge of interviewing techniques and record maintenance.
  • Ability to make routine decisions in accordance with established administrative rules, regulations and policies, and ability to explain the reexamination process to tenants in an objective and impartial manner.
  • Ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility.
  • Ability to communicate clearly and concisely, orally and in writing.
  • Ability to operate computer equipment and software systems applicable to the position.
Why Should You Apply?
  • Competitive salary
  • Top benefits (medical, dental, vision)
  • Paid Time Off (PTO)
  • Professional development
  • Growth opportunities
  • Tuition reimbursement
  • Employee Assistance Program
How to Apply

Apply online using the required Employment Application form. Click PDF of Employment Application to download a printable copy of the form. To request a mailed copy of the Employment Application form, contact the Grand Rapids Housing Commission at (616) 235‑2600.

Applications will be accepted online, by mail, or via email at Mailed forms should be sent to: Grand Rapids Housing Commission, 1420 Fuller Avenue SE, Grand Rapids, Michigan 49507.

Applications will be accepted until the position is filled

An Equal Opportunity/Affirmative Action/E-Verify Employer